Perth, Western Australia

Your business tech, sorted.

IT support, websites and automation for small businesses.

Coastside Digital helps tradies, sole traders and small business owners with the technology they rely on every day. You get fewer tech problems, a better online presence and less time spent on admin, with one approachable person to talk to.

IT supportOngoing or one-off
WebsitesBuilt to bring enquiries
AI & automationNow developing
Based inPerth, WA 31.95° S

/ Coastside Digital

You run the business. We look after the technology behind it, explain it in plain English and help you put it to work.

One technology partner with three clear service areas. Start with the one you need today and add the others when they make sense for your business.

/ Services

Three ways we can help.

IT support and websites are available now. AI and automation is a newer service that we’re building carefully, starting with practical, well-tested tasks.

Available now

IT support

Fewer tech problems, and someone to call when they happen.

Help with your computers, email and network. Ongoing support for small businesses, or one-off help for individuals.

Includes

  • Computer troubleshooting
  • Business email setup and fixes
  • Microsoft 365 setup and management
  • Software installation and setup
  • Networking and Wi‑Fi
  • Everyday technical problems
Available now

Websites

A professional website that makes it easy for customers to get in touch.

New websites and improvements to existing ones. Mobile-friendly, clear about what you do, and set up to turn visitors into enquiries.

Includes

  • New small business websites
  • Updates to existing websites
  • Mobile-friendly design
  • Clear pages for each service you offer
  • Contact and enquiry forms
  • Hosting and maintenance (offered separately)
In development

AI & automation

Less time on repetitive admin, and quicker replies to customers.

This is a newer area for Coastside Digital and it’s growing over time. If there’s a repetitive job you’d like off your plate, let’s talk about whether automation is a good fit.

Areas we’re developing

  • Following up new enquiries
  • Appointment booking
  • Customer chat on your website
  • Connecting your business systems
/ What changes for you

Less time fighting technology. More time running the business.

Lost hours on tech problems

Fewer technical problems

Computers, email and Wi‑Fi set up properly and looked after, so small issues don’t turn into lost days.

Hard to find online

A better online presence

A website that looks credible, explains what you do and makes it simple for customers to contact you.

Evenings spent on admin

Less time on admin

Practical tools that take care of repetitive tasks and help you respond to customers sooner.

/ Who we help

Built for people who’d rather be doing their actual job.

Most small businesses don’t have an IT department. Coastside Digital fills that gap with help that’s easy to get and easy to understand.

Tradies

You’re on the tools all day. Your phone, email and website should work when you need them, without a second thought.

Sole traders

You are the whole business. Get a dependable tech person on your side without hiring one.

Small businesses

Keep your team’s computers, email and accounts running smoothly and securely as you grow.

Individuals

One-off help with a computer, email account or home network that’s giving you trouble.

/ How it works

Simple from the first message.

No confusing packages or sales pitch. You explain the problem, we work out the right fix together, and you know what’s happening at every step.

  1. 01

    Get in touch

    Tell us what’s going on using the form or by email. A rough description is fine.

  2. 02

    Talk it through

    We’ll ask a few questions, explain your options in plain English and agree on the work and cost before anything starts.

  3. 03

    Get it sorted

    We fix the problem, set things up or build your site, then show you how it all works.

  4. 04

    Ongoing help

    Stay on with Coastside Digital as your go-to tech contact for updates, maintenance and new questions.

    Optional
/ About
Founder experience
2017

Working in technology since

IT infrastructureSystems administrationCybersecurityTechnology sales

Hi, I’m Lochlan.

I started Coastside Digital to give small businesses the kind of reliable tech help that bigger companies take for granted.

I’ve worked in technology since 2017, across IT infrastructure, systems administration, cybersecurity and technology sales. That background means I can fix the problem in front of you, keep security in mind while I do it, and explain it all without the jargon.

Coastside Digital is a small, founder-led business. When you get in touch, you deal with me directly.

Lochlan · Founder, Coastside Digital

Plain English

You’ll know what’s being done and why.

Honest advice

If you don’t need something, we’ll tell you.

Security in mind

Sensible passwords, backups and access from the start.

One point of contact

You talk to the person doing the work.

/ FAQ

Good questions to ask first.

Can’t see yours here? Send a message and ask.

Do you only work with businesses?

Small businesses are the main focus, but individuals are welcome too. One-off help with a computer, email account or home network is available.

Do I need to sign up for ongoing support?

No. You can get help with a single job. If you’d like someone looking after your business technology on a regular basis, ongoing support is available as well.

Do you host and maintain websites?

Yes. Hosting and maintenance can be arranged separately once your website is built. It’s optional, so you can also host it yourself.

How much does it cost?

It depends on the job. After a quick conversation about what you need, you’ll get a clear quote before any work begins.

Are you available 24/7?

No. Coastside Digital is a small, founder-led business rather than a call centre. Send a message any time and you’ll hear back as soon as possible.

What can AI and automation do for my business?

Automation can take care of some repetitive tasks, such as following up enquiries or handling bookings. It’s a service we’re still developing, so we’ll be upfront about what makes sense for your business today and what doesn’t yet.

/ Contact

Let’s get it sorted.

Tell us a little about what you need. You’ll hear back from Lochlan directly.

Based inPerth, Western Australia
ServicesIT support · Websites · AI & automation
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